Refund and Returns Policy

At Handfans, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to assist you with returns and refunds according to the policy below.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return:

The item must be unused and in its original condition
The product must include original packaging and accessories
Proof of purchase is required

Non-Returnable Items

Certain items may not be eligible for return, including:

Items that have been used, damaged, or altered
Products returned without original packaging
Items damaged due to improper handling after delivery

Return Process

To request a return, please contact our customer service team with:

Order number
Product details
Reason for return
Photos if the item arrived damaged or defective

Please send your return request to:

Email: feedbacksupport@kalyverion.vip

Our team will review your request and provide further instructions.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

We recommend using a trackable shipping service when returning items. We are not responsible for items lost during return shipping.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method. Please allow several business days for your bank or payment provider to complete the transaction.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.